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IMPORTANT NOTE: For more secure backup, use an external drive such as a USB stick (flash drive)Īnd just change the drive letter of the destination folder to represent the flash drive. We can tell you what to click or do and we watch, or we click and you watch. We will phone you before connecting to your machine, approximately the time you are available, and help you if we can. You can minimize the TeamViewer if you want. Leave the TeamViewer running until we connect. This ensures that we cannot logon to your machine again, unless you give us the new Password. The Teamviewer password changes/expires if you Close/Exit the TeamViewer program. The time we can phone you and logon to your machine to see the issues and help you.A one to two lines description of the issue you need help with.They are both shown below 'Allow Remote Control.' Teamviewer ID And Password as shown on its first window when you run it.for 'How do you want to use TeamViewer?' Use: 'Personal / Non-Commercial use'.for 'How do you want to proceed': Use 'Basic installation' and.So you can just click the above and install it.įor Teamviewer: Copy this link to the URL box of your Browser in order to download and install the Free copy of TeamViewer that will allow us to logon to your machine and see the same windows you see.ĭuring Installation of the TeamViewer program it asks you some questions: If you already have TeamViewer or Ultraviewrr instaled in your machine, Email us its ID, its Password, your phone and we will contact you before we connect.įor Ultraviewer: Copy this link to the URL box of your Browser in order to download and install the Free copy of TeamViewer that will allow us to logon to your machine and see the same windows you see. To do that, you need to install in your machine a small program called Teamviewer or Ultraviewer which is free for occasional users. We can connect to your machine and help you with your questions or problems or demonstrate a program feature. FOR REMOTE TECHNICAL SUPPORT with TeamViewer or Ultraviewer
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